Revenue Ops Systems Lead (Salesforce & AI)

DoorDash; Boston (MA); On-site; USD 101,000 - 148,000; Full time

Benefits offered by this job

Equity grants

401(k) matching

Paid parental leave

Wellness benefits

Job summary

DoorDash is looking for a Revenue Operations Business Systems Manager to streamline, adopt, and optimize our business applications. You will ensure systems solve the right problems and enable revenue growth across GTM functions.

You’ll drive adoption, document requirements, and enable cross-functional teams with training and enablement. This role requires strong collaboration and an ability to work autonomously in a fast-paced environment.

Qualifications

• 5+ years in GTM Operations and System development or consulting.
• 3+ years experience with Salesforce Sales Cloud.
• 2+ years Gainsight or CSP experience.
• Highly organized with strong project management.
• Familiar with Agile development methodology.

Responsibilities

• Own strategic vision and technical delivery of the systems within your purview.
• Drive adoption by coaching users and providing training.
• Develop AI-powered solutions to boost productivity and efficiency.
• Translate business requirements into actionable technical docs and test scenarios.
• Lead system enablement with a focused user training plan.
• Identify and implement integrations with other applications in the ecosystem.
• Provide capacity to Salesforce team with coordination and delivery.

Skills

GTM Operations

System development

Agile

Project management

Stakeholder leadership

Tools

Salesforce Sales Cloud

Gainsight

Job description

DoorDash is looking for a Revenue Operations Business Systems Manager to streamline, adopt, and optimize our business applications. You will ensure systems solve the right problems and enable revenue growth across GTM functions.

You’ll drive adoption, document requirements, and enable cross-functional teams with training and enablement. This role requires strong collaboration and an ability to work autonomously in a fast-paced environment.