Revenue Operations Associate: CRM & Data Dashboards

Grubhub Holdings Inc.; Chicago (IL); Hybrid; USD 68,000 - 74,000; Full time

Benefits offered by this job

Equity & 401(k)

Medical / Dental / Vision

Disability coverage

Paid time off

Vacation

Sick leave

Parental leave

Meal discounts

Wonder perks

Job summary

Grubhub Holdings Inc. is seeking a detail-oriented Associate, Revenue Operations to support CRM data hygiene, reporting, and merchant-partner workflows. You will maintain Salesforce records, build dashboards, and assist with operational workflows across Sales, Onboarding, and Success.

The role sits in a hybrid model with Illinois-based team members; you will partner with cross-functional stakeholders to drive data-driven decisions and scalable processes for high-priority merchant accounts.

Qualifications

• 1+ years of experience in revenue operations or sales operations.
• Hands‑on Salesforce experience - building reports, dashboards, and basic automations.
• Strong Excel / Google Sheets skills with data scrubbing abilities.
• Detail-oriented with high data integrity standards.

Responsibilities

• CRM Administration & Data Hygiene: day-to-day Salesforce administration across Sales, Onboarding, and Success; audit data entry, resolve field inconsistencies, clean records.
• Workflow Optimization: outline basic Salesforce validation rules, custom fields, page layouts, and entry automations to streamline GTM workflows.
• Incentive & Governance Assistance: support monthly incentive and commission tracking by auditing contract status, Go Live dates, payout eligibility.
• System Refinement: partner with Sr. Manager to identify workflow friction in Salesforce and implement improvements.
• High-Priority Account Operations: provide operational support for strategic merchant accounts, tracking milestones from agreement to activation.
• Contract & Agreement Workflows: coordinate with legal and account teams for partner agreement tracking and signature workflows.
• Partner Enablement Assets: coordinate logistics for promotions, including co-branded materials using Canva or templates.
• Ad-Hoc Merchant Support: execute requests to ensure priority accounts operate seamlessly.
• Dashboard Creation: build and maintain Salesforce reports and dashboards tracking funnel progress and onboarding throughput.
• SOPs & Training Materials: write clear SOPs and quick-reference guides to drive adoption.

Skills

Salesforce

Excel/Google Sheets

Data integrity

Detail oriented

Cross-functional collaboration

Tools

Salesforce

Job description

Grubhub Holdings Inc. is seeking a detail-oriented Associate, Revenue Operations to support CRM data hygiene, reporting, and merchant-partner workflows. You will maintain Salesforce records, build dashboards, and assist with operational workflows across Sales, Onboarding, and Success.

The role sits in a hybrid model with Illinois-based team members; you will partner with cross-functional stakeholders to drive data-driven decisions and scalable processes for high-priority merchant accounts.