Revenue Strategy & Sales Operations Lead

DocuSign, Inc.; San Francisco (CA); Hybrid; USD 146,000 - 235,000; Full time

Benefits offered by this job

Bonus eligibility

RSUs

Paid time off

Health benefits

Job summary

DocuSign, Inc. is seeking a Sales Strategy & Operations Manager to drive revenue growth and operational efficiency across the sales organization. You’ll partner with senior sales leaders and cross-functional teams, analyze performance metrics, and lead annual planning with a data-driven approach.

The role blends strategic insight, business acumen, and hands-on execution, reporting to the Sr. Director of Sales Strategy and Operations. Hybrid work model with in-office collaboration required.

Qualifications

• 8+ years of experience in sales strategy, consulting, investment banking, or related strategy and operations fields.
• Experience in B2B sales (especially SaaS)
• Experience with tools such as SQL, Snowflake, Tableau, Salesforce CRM
• Strong analytical skills with a proven ability to analyze large datasets and translate data into actionable insights
• Effective verbal and written communication skills
• Demonstrated ability to work collaboratively, make effective decisions with incomplete information, and manage complex projects
• Proven diplomacy, integrity, negotiation skills, and bias for action with a results-driven mindset

Responsibilities

• Support sales leaders in driving revenue growth and improved efficiency across the region or business segment
• Analyze performance metrics and conduct root cause analysis from demand generation to post-sales support
• Drive efficient, repeatable sales and field processes, and improve adoption of key systems such as Salesforce (SFDC)
• Identify enablement gaps within sales teams and ensure delivery of appropriate training
• Manage cross-functional programs, informing strategy via structured problem solving, processes definition and reporting
• Build infrastructure to enhance visibility and drive accountability into sales and management activities
• Support organizational design and growth needs, including headcount tracking, quota allocations, job descriptions, and organization charts
• Assist in annual strategic planning and the recurring business review cadence (quarterly/monthly)
• Collaborate with supporting functions (Finance, Business Development, Marketing, etc.) for effective regional or business unit support
• Serve as the "go-to" person for business, program, and sales execution issues, managing escalation before reaching sales leaders
• Gather and synthesize relevant data, deliver analytical insights, and develop recommendations for sales leadership and broader strategy teams
• Lead and support critical operational and strategic projects aimed at increasing sales productivity and operational excellence

Skills

8+ years exp

B2B SaaS

SQL

Snowflake

Tableau

Salesforce CRM

Analytical skills

Communication

Collaboration

Project management

Tools

SQL

Snowflake

Tableau

Salesforce CRM

Job description

DocuSign, Inc. is seeking a Sales Strategy & Operations Manager to drive revenue growth and operational efficiency across the sales organization. You’ll partner with senior sales leaders and cross-functional teams, analyze performance metrics, and lead annual planning with a data-driven approach.

The role blends strategic insight, business acumen, and hands-on execution, reporting to the Sr. Director of Sales Strategy and Operations. Hybrid work model with in-office collaboration required.