Revenue Process & Technology Strategy Lead

OutSystems; United States; Remote; USD 183,000 - 222,000; Full time

Job summary

OutSystems is seeking a Director of Sales Process & Technology to architect and scale the revenue org through structured processes, data-driven governance, and tech-enabled optimization. You will own system design, KPIs, and cross-functional programs with a focus on CRM, CPQ, and AI-enabled insights.

You will lead initiatives from concept to adoption, partner with IT, and drive change across the leadership team, delivering measurable improvements in efficiency and revenue growth.

Qualifications

• 7+ years in Revenue Operations, IT, Business Operations, or Sales Operations in a fast-paced, innovative environment.
• Proven ability to establish highly structured, centrally driven processes and drive them to successful execution.
• Proven success in building and managing high-stakes, cross-functional programs from the ground up.
• Deep understanding of sales methodologies, pipeline discipline, and forecasting.
• Demonstrated ability to design, document, and implement scalable, measurable processes; evidence of improving efficiency and/or organizational capability.
• Experience leading large-scale organizational technology implementations and change management initiatives; proven ability to drive adoption despite resistance.
• Mastery of Salesforce and the broader sales tech stack; hands-on experience with configuration and customization.
• Demonstrated understanding of how CRM, data architecture, and analytics work together; ability to discuss integrations and ETL with confidence.
• Demonstrated ability to influence C-suite and VP-level stakeholders; maintain strong buy-in.
• Exceptional written and verbal communication skills; translate complex data into compelling narratives.
• Strong business acumen: ROI, strategic advantage, and organizational impact.
• Pedigree from a high-growth SaaS company; experience scaling from PMF through ARR expansion.

Responsibilities

• Design, document, and implement core sales processes (qualification, forecasting, pipeline discipline, deal progression, stakeholder engagement).
• Build and manage cross-functional projects from the ground up with high standards.
• Establish leading indicators, KPIs, and process metrics for actionable insights.
• Translate operational data into clear executive narratives and dashboards.
• Own systems strategy; understand architecture, data flows, and integrations across CRM, CPQ, order management, and sales tech.
• Lead major technology implementations; define success criteria and manage scope.

Skills

Process discipline

Executive presence

Sales process design

CRM & data analytics

Sales tech stack

AI in sales

Change management

Tools

Salesforce

CPQ

Order management

Sales intelligence platforms

Job description

OutSystems is seeking a Director of Sales Process & Technology to architect and scale the revenue org through structured processes, data-driven governance, and tech-enabled optimization. You will own system design, KPIs, and cross-functional programs with a focus on CRM, CPQ, and AI-enabled insights.

You will lead initiatives from concept to adoption, partner with IT, and drive change across the leadership team, delivering measurable improvements in efficiency and revenue growth.