Revenue Operations Systems Architect

NEOGOV; San Clemente, Northern (CA, KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive Wages

Benefits package

Generous PTO

401K Matching

Paid Parental Leave

Lunches & snacks

On-site gym

Job summary

NEOGOV is seeking a Revenue Systems & Process Manager to join our Sales organization in Draper, UT or San Clemente, CA. You will own the revenue tech stack strategy, architecture, and day-to-day performance, connecting tools and people to drive adoption and measurable outcomes.

You will partner with teams to design workflows, manage integrations across Salesforce, Gong, Outreach, Highspot, and more, and build a training curriculum and playbook.

Qualifications

• 5+ years in Revenue/Sales Operations or related role with hands-on ownership of a revenue tech stack.
• Deep experience with sales engagement, conversation intelligence, and content enablement platforms (Outreach, Gong, Highspot).
• Strong analytical abilities and program management experience.
• Experience redesigning revenue processes with multiple stakeholders (Sales, Marketing, Sales Engineering, Partnerships).
• Proven ability to build adoption metrics and report to senior leadership.
• Excellent cross-functional communication; able to influence without authority.
• Knowledge of AI features in sales tech and responsible adoption.
• Self-starter who identifies gaps in skills, processes and tech without heavy oversight.

Responsibilities

• Define strategy, architecture, and day-to-day performance of the Revenue Operations technology stack.
• Lead cross-platform integration across Salesforce, Gong, Outreach, Pursuit, SPIFF, Qualified, and Highspot.
• Design, document, and refine revenue technologies and processes (lead-to-close, forecasting, opportunity management).
• Translate business requirements into system configurations, workflow automations, and clear process documentation.
• Partner with Revenue Enablement on training curricula and go-live materials.
• Build and maintain a centralized playbook and knowledge base for the revenue org.
• Support Marketing in aligning tools like Qualified and Highspot.
• Own change management for major system or process changes with comms and training.
• Maintain a living technology inventory and rationalize tool overlap.
• Define and track adoption and performance metrics; publish recurring scorecards.
• Conduct platform health and ROI reviews with recommended actions.
• Evaluate emerging AI capabilities and outline usage strategies.

Skills

Revenue tech stack ownership

Sales engagement platforms

Analytical & PM skills

Revenue processes redesign

Adoption metrics & reporting

Cross-functional communication

AI in sales tech

Self-starter

Tools

Salesforce

Gong

Outreach

Pursuit

SPIFF

Qualified

Highspot

Job description

NEOGOV is seeking a Revenue Systems & Process Manager to join our Sales organization in Draper, UT or San Clemente, CA. You will own the revenue tech stack strategy, architecture, and day-to-day performance, connecting tools and people to drive adoption and measurable outcomes.

You will partner with teams to design workflows, manage integrations across Salesforce, Gong, Outreach, Highspot, and more, and build a training curriculum and playbook.