Revenue Ops Leader: Cross-Functional Partner Success

Jobtailor

Chicago (IL)

On-site

USD 110,000 - 145,000

Full time

8 days ago
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Job summary

Jobtailor in Chicago seeks a seasoned Revenue Operations professional to optimize the Partner Experience technology stack, dashboards, and cross-functional workflows. You will own Planhat and Zendesk configurations, health scoring, and reporting to support partner success.

Collaborating with Sales, Marketing, Finance, and Partner Success, you will drive data-driven decisions, implement scalable processes, and enhance revenue retention and adoption metrics across the partner lifecycle.

Qualifications

  • 5+ years in Revenue/Customer Success/Sales Operations in SaaS.
  • Hands-on with Salesforce, Planhat or Gainsight, and Zendesk.
  • Experience administering LMS/CMS platforms is preferred.
  • Strong go-to-market and cross-functional partner experience.
  • Proven ability to build dashboards and reports for revenue health.

Responsibilities

  • Backbone owner for PX Ops, supporting multiple teams.
  • Design and refine workflows across the partner lifecycle.
  • Develop reports on partner health, adoption, and SLA performance.
  • Collaborate with Finance on renewal forecasting and revenue insights.
  • Lead cross-functional initiatives to scale operations.

Skills

Revenue Operations
Customer Success Ops
Go-To-Market Strategies
Cross-Functional Collaboration
Data Analysis
Project Management
Communication
Leadership

Tools

Salesforce
Planhat
Zendesk
LMS/CMS Administration
SQL
Excel/Google Sheets

Job description

Jobtailor in Chicago seeks a seasoned Revenue Operations professional to optimize the Partner Experience technology stack, dashboards, and cross-functional workflows. You will own Planhat and Zendesk configurations, health scoring, and reporting to support partner success.

Collaborating with Sales, Marketing, Finance, and Partner Success, you will drive data-driven decisions, implement scalable processes, and enhance revenue retention and adoption metrics across the partner lifecycle.

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