Revenue Operations Lead - Partner Experience

Abridge; Chicago (IL); On-site; USD 144,000 - 194,000; Full time

Benefits offered by this job

Time off

Health plans

HSA contributions

Parental leave

401(k) matching

Equity

Job summary

Abridge is seeking a Revenue Operations Manager to lead PX operations and administer Planhat, Zendesk, and LMS platforms. You will align post-sale activity with Sales, Marketing, and Finance to drive growth and improve partner experience from onboarding through renewal.

You'll own dashboards, health metrics, and revenue forecasting, partnering with cross-functional leaders to turn data into actionable insights and scale operations across the PX organization.

Qualifications

• 5+ years in Revenue/CS Ops in SaaS.
• Experience with post-sale metrics and dashboards.
• Experience with Salesforce, Planhat, Zendesk.
• Ability to partner with Sales, Marketing, Finance.

Responsibilities

• Own PX tech stack and admin for Planhat and Zendesk.
• Design and optimize partner workflows across lifecycle.
• Develop real-time dashboards on key metrics.
• Support renewal forecasting with Finance.
• Partner with PX leadership to translate priorities into systems.

Skills

Revenue Ops

Sales Ops

GTM metrics

Data analysis

BI tools

SQL

Cross-functional

Excel

Tools

Salesforce

Planhat

Zendesk

LMS/CMS

CS platform

Job description

Abridge is seeking a Revenue Operations Manager to lead PX operations and administer Planhat, Zendesk, and LMS platforms. You will align post-sale activity with Sales, Marketing, and Finance to drive growth and improve partner experience from onboarding through renewal.

You'll own dashboards, health metrics, and revenue forecasting, partnering with cross-functional leaders to turn data into actionable insights and scale operations across the PX organization.