Revenue Ops Lead: AI-Driven Growth & Pipeline

joinhandshake.com; San Francisco (CA); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Equity in a fast-growing company

401(k) match

Job summary

Handshake is seeking a Revenue Operations Manager to own pipeline, forecast, and productivity insights for new business sales teams (Mid-Market, Strategic Corporate, Public Sector). You will build analysis, run the operating cadence, and leverage AI to reduce manual work, enabling reps to sell more effectively.

You will partner with sales leaders, finance, and marketing to diagnose funnel friction, plan territory and quota, and drive improvements across the RevOps function in a fast-growing,

Qualifications

• 4 to 7+ years in Revenue Operations, Sales Operations or Strategy & Operations at a B2B SaaS company, supporting new business or acquisition sales teams
• A track record as the trusted operating partner to frontline sales managers and sales leaders
• Strong analytical skills: you build models and dashboards yourself, using SQL and a BI tool
• Advanced Salesforce skills, plus experience with forecasting and pipeline inspection tools
• Experience running forecast and pipeline cadences and managing funnel performance
• Experience supporting territory, capacity and quota planning
• Clear, concise written and verbal communication; you turn analysis into a recommendation and present it to senior leaders
• Hands-on use of AI tools to automate your own work, with a builder mindset
• An ownership mentality, a bias toward action, and comfort working through ambiguity in a high-growth environment
• The ability to influence without authority across Sales, Finance, Marketing and Product
• Bonus Points: Hands-on experience with Gong, Nooks, Clay, Gainsight or comparable tools
• Experience supporting multiple sales segments
• Experience building automations or lightweight tools (Python, Zapier, Workato, n8n or similar)
• Experience supporting sales enablement programs that improve rep productivity
• Management consulting, investment banking or private equity experience paired with in-house operating experience

Responsibilities

• Own the new business reporting on pipeline health, stage conversion, sales cycle, coverage and rep productivity
• Run the new business operating cadence: weekly pipeline reviews, forecast calls, and monthly/ quarterly business reviews
• Diagnose funnel friction and partner with Marketing, Sales Development and Enablement to improve conversion
• Support annual and quarterly planning including capacity models and quota inputs
• Keep the sales process clean with stage definitions, rules of engagement, lead and account routing
• Model and monitor new business comp plans with Finance and Commissions
• Build AI and automation programs that drive pipeline and scale programs
• Automate the manual work: use AI to automate reporting and deal inspection

Skills

Revenue Operations

Sales Operations

Strategy & Operations

Forecasting

Pipeline management

SQL

BI dashboards

Analytics

AI tools

Ownership mentality

Tools

Salesforce

Looker

Tableau

Hex

Omni

Gong

Gainsight

Clay

Job description

Handshake is seeking a Revenue Operations Manager to own pipeline, forecast, and productivity insights for new business sales teams (Mid-Market, Strategic Corporate, Public Sector). You will build analysis, run the operating cadence, and leverage AI to reduce manual work, enabling reps to sell more effectively.

You will partner with sales leaders, finance, and marketing to diagnose funnel friction, plan territory and quota, and drive improvements across the RevOps function in a fast-growing,