Revenue Operations Manager: Data-Driven Growth & AI Enablement

Constant-Contact; Boston (MA); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Hybrid work model

Generous paid time off

Competitive benefits package

Job summary

Constant Contact is seeking an experienced Revenue Operations Manager to join a hybrid team in the Boston/Waltham area. You will drive cross-functional initiatives with Sales, Customer Success, and Marketing to streamline onboarding, activation, and post-sale processes.

You will design scalable data solutions, build executive dashboards, and promote data governance across the revenue organization, leveraging AI tools to accelerate analysis and improve outcomes.

Qualifications

• 5+ years of experience in Revenue Operations, Sales Operations, Customer Success Ops, or related function with strategic, analytical ownership.
• Experience with Salesforce Sales Cloud, reporting, flows, account hierarchies, and process automation.
• Experience with BI/analytics tools and developing executive dashboards.

Responsibilities

• Own cross-functional initiatives end-to-end for Customer Success and Revenue Ops.
• Gather requirements and design scalable GTM lifecycle solutions (onboarding, activation, partnerships, sales processes).
• Link customer lifecycle data to revenue ops and forecasting; establish data governance.
• Build executive dashboards translating health, churn, retention and expansion into insights.
• Collaborate with system admins to design data flows and improve data integrity.
• Identify friction across post-sale lifecycle and drive scalable processes and playbooks.
• Translate business strategy into roadmaps with scalable solutions.
• Pioneer AI-driven solutions to boost productivity and automate tasks.
• Advise stakeholders using data and system expertise to influence decisions.

Skills

Salesforce

Tableau

AI tools

Analytical mindset

Cross-functional collaboration

Education

Bachelor's degree

Tools

Salesforce

Tableau

SQL

Data warehouse

Job description

Constant Contact is seeking an experienced Revenue Operations Manager to join a hybrid team in the Boston/Waltham area. You will drive cross-functional initiatives with Sales, Customer Success, and Marketing to streamline onboarding, activation, and post-sale processes.

You will design scalable data solutions, build executive dashboards, and promote data governance across the revenue organization, leveraging AI tools to accelerate analysis and improve outcomes.