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Outset is seeking an entry‑level sales operations professional in San Francisco to own the day‑to‑day CRM tasks. You’ll perform real Salesforce admin work, maintain a clean HubSpot-to-Salesforce sync, and build automations that support ARR and pipeline reporting relied on by leadership.
A candidate with 1–3 years in a B2B SaaS ops role will fit well, especially if you understand how a sales team actually operates and can be the go‑to person when something breaks.
This is a hands on operations seat for someone early in their career who can run the day to day plumbing of a sales org. The role asks for real Salesforce admin work, keeping a HubSpot and Salesforce sync clean, building automations, and owning recurring revenue and pipeline reporting that leadership relies on. A strong candidate has one to three years in a B2B SaaS ops seat, understands how a sales team actually works, and is comfortable being the person reps call when something breaks.
Much of the routine work here, from drafting queries to summarizing calls to writing runbooks, is expected to be done with AI tools as a default habit. That shifts the human job toward judgement: knowing when an output is wrong, keeping the numbers trustworthy, and deciding what to automate next. The parts that stay human are the data integrity calls, the clear explanations to reps and leadership, and the ownership of messy problems.
Working here means using Claude and similar tools daily to write SOQL, debug formulas, and draft documents, plus building workflows in n8n that connect the go to market stack. Since the company sells AI moderated research, there is a close view of how AI handles qualitative work at scale and where people still check it. Someone can build this by practicing AI assisted query writing and automation on real sales data before applying.
This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.
An AI-moderated research platform that, the company says, runs and summarises hundreds of customer interviews at once, by voice, video or text.