Revenue Cycle Supervisor: Eligibility & Benefits

Ensemble Health Partners; Roanoke (VA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners in Roanoke, Virginia, is seeking an Eligibility Services supervisor to lead day-to-day operations, ensure policy compliance, and act as SME on government benefit programs. This on-site role emphasizes accuracy, customer focus, and cross-functional collaboration.

The position offers coaching, career advancement, tuition reimbursement, certifications, and bonus incentives in a collaborative health-tech environment with strong growth potential.

Qualifications

• Minimum 2 years experience interacting with patients regarding hospital financial issues.
• Superior customer service skills and ability to communicate with all levels effectively.
• Accustomed to substantial computer use and possesses a strong ability to multi-task required.
• CRCR certification within 9 months of hire.

Responsibilities

• Supervises the day to day task functionality of the Eligibility Services department.
• Maintains thorough working knowledge of department policies and procedures and government benefit programs.
• Monitors staff productivity and identifies coaching opportunities.
• Ability to travel when needed.

Skills

Customer service

Communication

Multitasking

AI usage

Coaching

Travel

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Ensemble Health Partners in Roanoke, Virginia, is seeking an Eligibility Services supervisor to lead day-to-day operations, ensure policy compliance, and act as SME on government benefit programs. This on-site role emphasizes accuracy, customer focus, and cross-functional collaboration.

The position offers coaching, career advancement, tuition reimbursement, certifications, and bonus incentives in a collaborative health-tech environment with strong growth potential.