Revenue Cycle Leader - Long-Term Care

Genesis Administrative Services LLC; Hilltop (WV); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Variable compensation

Tuition discounts

Employee assistance program

401K

Health, dental, vision

Life insurance

On-Demand Pay

Pet insurance

Paid time off

Job summary

Genesis Administrative Services LLC is seeking a Business Office Manager to oversee the full revenue cycle from pre-admission to discharge in a long-term care setting. You will lead a team and ensure timely, compliant patient accounts and revenue optimization.

Collaborate across Admissions, Clinical Reimbursement and Social Services to drive accurate billing and cash collection efforts, while maintaining high standards of accuracy and professionalism with residents and families.

Qualifications

• High school diploma required.
• Degree or post-secondary education in accounting/finance preferred.
• At least five years of billing and collections experience; long-term care experience preferred.
• Strong understanding of RCM metrics, processes and performance.
• Collaborative mindset with ability to lead and develop a business office team.
• Professionalism when working with residents, families and center leaders.

Responsibilities

• Lead daily revenue operations including census, billing, collections, adjustments and Medicaid tracking.
• Collaborate with Admissions, Clinical Reimbursement and Social Services to ensure accurate patient accounts.
• Act as financial liaison during the resident journey (admission to discharge).
• Ensure compliance with state, federal, and corporate guidelines; cash handling and segregation of duties.
• Use revenue cycle performance metrics (bad debt, cash collections, AR aging, DSO) to identify challenges and craft solutions.
• Partner with Market RCM leaders to align with broader business office initiatives and access needed tools.

Skills

RCM knowledge

Billing & collections

Leadership

Cross-functional collaboration

Analytical skills

Education

High school diploma

Accounting/finance coursework

Tools

RCM systems

Job description

Genesis Administrative Services LLC is seeking a Business Office Manager to oversee the full revenue cycle from pre-admission to discharge in a long-term care setting. You will lead a team and ensure timely, compliant patient accounts and revenue optimization.

Collaborate across Admissions, Clinical Reimbursement and Social Services to drive accurate billing and cash collection efforts, while maintaining high standards of accuracy and professionalism with residents and families.