Healthcare Revenue Cycle Manager

Genesis HealthCare; Shepherdstown (WV); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Variable compensation plans

Tuition, Travel, and Wireless Service 

Employee Assistance Program to support

Employee Foundation to financially aid

Health, Dental, Vision, Company-paid 1

On-Demand Pay Program

Pet Insurance

Term and Whole Life Insurance

Short-term Disability

Hospital Indemnity

Personal Accident

Critical Illness

Cancer Coverage

Job summary

Genesis HealthCare, Inc. is seeking a Business Office Manager to oversee revenue cycle management from pre-admission to discharge. The role emphasizes optimizing collections, ensuring compliance, and leading a high‑performing business office team near residents and families.

The candidate will drive cash collections, Medicaid tracking, and AR metrics while collaborating with Admissions, Clinical Reimbursement, and Social Services to ensure accurate patient accounts and timely reimbursements.

Qualifications

• High school diploma or equivalent is required.
• A degree or post-secondary education or additional coursework in accounting or finance is preferred.
• At least five years of experience in billing and collections is required - experience in billing and collections in a long-term care setting is preferred.
• Strong understanding of RCM systems, processes, and performance metrics.
• Collaborative mindset with the ability to lead and develop a business office team.
• Confidence and professionalism in working with residents, families, and center leaders.

Responsibilities

• Lead day-to-day revenue operations including census management, billing, collections, adjustments, and Medicaid tracking.
• Collaborate across departments including Admissions, Clinical Reimbursement, and Social Services to ensure accurate and timely patient account management.
• Act as a financial liaison during the resident journey — from conducting financial interviews during admission to assisting with discharge obligations.
• Support compliance with state, federal, and corporate guidelines — including cash handling procedures and segregation of duties.
• Use your expertise in revenue cycle performance metrics (bad debt, cash collections %, AR aging, and DSO) to identify challenges and develop sustainable, action-oriented solutions.
• Partner with Market RCM leaders to align with broader business office initiatives and access tools and support as needed.

Skills

RCM knowledge

Billing & collections

Leadership

Collaborative mindset

Financial interviewing

Education

High school diploma

Accounting/Finance coursework

Job description

Genesis HealthCare, Inc. is seeking a Business Office Manager to oversee revenue cycle management from pre-admission to discharge. The role emphasizes optimizing collections, ensuring compliance, and leading a high‑performing business office team near residents and families.

The candidate will drive cash collections, Medicaid tracking, and AR metrics while collaborating with Admissions, Clinical Reimbursement, and Social Services to ensure accurate patient accounts and timely reimbursements.