Billing & Revenue Cycle Manager – Healthcare

Genesis Administrative Services LLC; Shepherdstown (WV); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Variable compensation plans

Tuition discounts

Travel discounts

Wireless service discounts

Employee Assistance Program

Employee Foundation

Health insurance

Dental & Vision insurance

Company-paid life insurance

401K program

Paid Time Off

24/7 virtual health care

On-Demand Pay

Pet Insurance

Term life insurance

Whole life insurance

Short-term disability

Hospital indemnity

Personal accident

Critical illness

Cancer coverage

Job summary

Genesis Administrative Services LLC is seeking a Business Office Manager to oversee revenue cycle functions from pre-admission to discharge. You will optimize collections, ensure compliance, and lead a capable business office team across departments such as Admissions, Clinical Reimbursement, and Social Services.

The role requires a strong background in billing and collections, a solid grasp of RCM metrics, and a collaborative leadership style.

Qualifications

• A high school diploma or equivalent is required.
• A degree or coursework in accounting or finance is preferred.
• At least five years of billing and collections experience is required, preferably in long-term care.
• Strong understanding of RCM systems, processes, and performance metrics.
• Collaborative mindset with ability to lead and develop a business office team.
• Confidence and professionalism when working with residents, families, and center leaders.

Responsibilities

• Lead day-to-day revenue operations including census management, billing, collections, adjustments, and Medicaid tracking.
• Collaborate across departments to ensure accurate and timely patient account management.
• Act as financial liaison during the resident journey—from admission interviews to discharge obligations.
• Support compliance with state, federal, and corporate guidelines including cash handling and segregation of duties.
• Use revenue cycle performance metrics to identify challenges and develop practical solutions.
• Partner with Market RCM leaders to align with broader business office initiatives.

Skills

RCM knowledge

Billing & collections

Team leadership

Cross-functional collab

Education

High school diploma

Accounting/Finance degree preferred

Job description

Genesis Administrative Services LLC is seeking a Business Office Manager to oversee revenue cycle functions from pre-admission to discharge. You will optimize collections, ensure compliance, and lead a capable business office team across departments such as Admissions, Clinical Reimbursement, and Social Services.

The role requires a strong background in billing and collections, a solid grasp of RCM metrics, and a collaborative leadership style.