Revenue Assurance Lead - Deductions & Disputes

Galderma Laboratories, LP; Ohio; On-site; USD 50,000 - 63,000; Full time

Benefits offered by this job

Annual incentive program

Comprehensive benefits

401(k) with employer match

Paid time off

Job summary

Galderma Laboratories, LP is seeking a Dispute & Deduction Management Lead to partner across Order-to-Cash, Customer Service, Finance, and Supply Chain. You will own deduction processes, oversee outsourced partners, and drive improvements to protect revenue and cash flow.

This role emphasizes analytics, root-cause analysis, and governance to reduce leakage, accelerate dispute resolution, and deliver customer-focused outcomes.

Qualifications

• 5+ years in Order-to-Cash, Deduction Management, or AR functions.
• Experience with outsourced governance (GBS, BPO, 3PL).
• ERP experience, preferably Oracle.
• Advanced Microsoft Office proficiency.
• Strong written and verbal communication.
• Change management and cross-functional influencing skills.

Responsibilities

• Partner with customers and stakeholders to optimize O2C performance and cash flow.
• Lead deduction and dispute management, ensuring timely resolution.
• Oversee outsourced service providers and governance.
• Drive process excellence, automation, and controls in Deduction Management.
• Develop KPI dashboards and analytics on deductions and cash recovery.
• Collaborate across Commercial, Finance, Supply Chain, and IT.

Skills

Order-to-Cash

Deduction management

Accounts receivable

Vendor management

Data analytics

Microsoft Office

Communication skills

Tools

Oracle ERP

Microsoft Excel

Word

Outlook

Job description

Galderma Laboratories, LP is seeking a Dispute & Deduction Management Lead to partner across Order-to-Cash, Customer Service, Finance, and Supply Chain. You will own deduction processes, oversee outsourced partners, and drive improvements to protect revenue and cash flow.

This role emphasizes analytics, root-cause analysis, and governance to reduce leakage, accelerate dispute resolution, and deliver customer-focused outcomes.