Remote Claims Team Lead - Deductions & Resolution

Reynolds Consumer Products; Oregon; Hybrid; USD 76,000 - 104,000; Full time

Job summary

Reynolds Consumer Products is seeking a Claims Supervisor to lead the Claims team and oversee day-to-day operations. You will coach five team members, research deductions and unapplied cash, and partner with cross-functional teams to resolve issues and improve financial accuracy.

The role reports to the Claims Manager and supports month-end, quarter-end, and year-end processes while driving efficient resolution and better working capital outcomes.

Qualifications

• Bachelor's degree in Accounting, Finance, Business or related field.
• 5+ years of progressive experience in customer claims, deductions, Accounts Receivable, credit and collections, or related financial function.
• Strong analytical and problem-solving abilities, with clear communication and collaboration across teams.

Responsibilities

• Lead day-to-day operations and performance of the Claims team, providing coaching and guidance to five team members.
• Research and resolve customer deductions, open credits, unapplied cash, and other discrepancies timely and accurately.
• Partner with Customer Service, Sales, Trade Operations, Credit & Collections, and Cash Application to drive resolution and improve working capital outcomes.
• Support month-end, quarter-end, and year-end related to open deductions, credits, and cash application.
• Monitor aging, open items, and performance metrics; provide regular updates to management.

Skills

Supervisory experience

Analytical problem solving

Communication skills

Prioritization & multi-tasking

Coaching & development

Education

Bachelor's degree in Accounting, Finance, or Business

Tools

SAP

Job description

Reynolds Consumer Products is seeking a Claims Supervisor to lead the Claims team and oversee day-to-day operations. You will coach five team members, research deductions and unapplied cash, and partner with cross-functional teams to resolve issues and improve financial accuracy.

The role reports to the Claims Manager and supports month-end, quarter-end, and year-end processes while driving efficient resolution and better working capital outcomes.