Return-to-Work Workers' Comp Claims Specialist

The Travelers Indemnity Company; Richmond (VA); On-site; USD 67,000 - 111,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan matching

Paid Time Off

Wellness Program

Volunteer Encouragement

Job summary

The Travelers Indemnity Company in Richmond, VA is seeking a Workers' Compensation claims professional to manage claims from intake to resolution. You will negotiate settlements, coordinate with Medical Case Manager, and handle low-to-moderate complexity cases with guidance toward return to work.

This role emphasizes file quality, investigation, reserving, and collaboration with medical and legal resources to pursue settlements, while maintaining regulatory compliance and delivering positive

Qualifications

• 2+ years of Workers' Compensation claim handling experience.
• Strong analytical thinking with problem-solving focus.
• Excellent written and verbal communication skills.
• Ability to present file resolutions to stakeholders.

Responsibilities

• Conduct investigations and determine compensability promptly.
• Establish and update reserves to reflect claim exposure.
• Manage files with timely contact and proper documentation.
• Collaborate with medical and legal resources to resolve claims.
• Pursue settlement opportunities within delegated authority.
• Ensure adherence to regulatory requirements and standards.

Skills

Workers' Comp claim handling

Analytical thinking

Communication

Negotiation

Teamwork

Education

High School Diploma or GED

Job description

The Travelers Indemnity Company in Richmond, VA is seeking a Workers' Compensation claims professional to manage claims from intake to resolution. You will negotiate settlements, coordinate with Medical Case Manager, and handle low-to-moderate complexity cases with guidance toward return to work.

This role emphasizes file quality, investigation, reserving, and collaboration with medical and legal resources to pursue settlements, while maintaining regulatory compliance and delivering positive