Retirement Services Product Leader (Client-Facing)

Cognizant Technology Solutions Corporation; Austin (TX); Remote; USD 150,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Plan with Company Contributions

Paid Holidays and PTO

Parental Leave

Employee Stock Purchase Plan

Wellbeing Programs

Professional Development Opportunities

Job summary

Cognizant Technology Solutions Corporation is seeking a Product Manager for Retirement Services to act as the strategic bridge between business stakeholders, client leadership, and delivery teams. You will lead retirement initiatives, manage executive communications, and drive delivery excellence across programs.

The role is client-facing and highly visible, requiring deep industry expertise and strong governance experience.

Qualifications

• Deep knowledge of Retirement Services, Retirement Administration, Retirement Operations, or Retirement Benefits programs.
• Experience with executive stakeholders and senior client leadership.
• Proven ability to manage complex stakeholder relationships and client-facing engagements.
• Strong governance and executive reporting experience.

Responsibilities

• Serve as the primary client-facing product and engagement lead for retirement services programs and initiatives.
• Manage project and program status reporting for internal and external stakeholders, including executive-level communications.
• Present delivery updates, risks, issues, mitigation plans, and business outcomes to client and Cognizant leadership.
• Lead steering committee meetings, governance reviews, and executive status discussions while aligning across stakeholders.
• Act as the primary escalation point for client concerns and coordinate resolution across delivery teams.
• Build trusted relationships with client stakeholders and act as strategic advisor on retirement initiatives.
• Partner with cross-functional teams to translate business objectives into product roadmaps and delivery plans.
• Drive issue resolution, risk management, and proactive stakeholder communication throughout the project lifecycle.
• Identify opportunities for account growth, service expansion, renewals, and long-term client partnerships.
• Collaborate with delivery, operations, product, and business teams to ensure successful execution of priorities and commitments.

Skills

Retirement services knowledge

Executive communication

Stakeholder management

Product management

Program management

Education

Bachelor's degree in Business/Finance/IT/Management

Job description

Cognizant Technology Solutions Corporation is seeking a Product Manager for Retirement Services to act as the strategic bridge between business stakeholders, client leadership, and delivery teams. You will lead retirement initiatives, manage executive communications, and drive delivery excellence across programs.

The role is client-facing and highly visible, requiring deep industry expertise and strong governance experience.