Senior Product Manager, Retirement Services (Client-Facing)

Cognizant Technology Solutions Corporation; Richmond (VA); Remote; USD 150,000 - 180,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Holidays

Paid Time Off

401(k) Plan

Disability Coverage

Parental Leave

Employee Stock Purchase Plan

Wellbeing Programs

Training & Certification

Job summary

Cognizant Technology Solutions Corporation is seeking a Product Manager for Retirement Services to act as the strategic bridge between business stakeholders, client leadership, and delivery teams, driving retirement domain initiatives and ensuring business value realization.

This client-facing role requires deep retirement industry knowledge, executive communication, and strong governance and reporting capabilities to keep cross-functional teams aligned and deliver measurable outcomes.

Qualifications

• Bachelor's degree in Business, Finance, IT, Management or related field.
• 10+ years in Product/Program Management or client engagement leadership roles.
• Deep knowledge of Retirement Services, Retirement Administration, Operations, or Benefits programs.
• Experience engaging with executive stakeholders and senior client leadership.
• Proven track record managing complex stakeholder relationships and client-facing engagements.
• Experience leading governance forums, steering committees, and executive reporting processes.
• Ability to coordinate cross-functional teams and align business objectives with delivery outcomes.
• Strong business acumen, communication, presentation, and relationship management skills.

Responsibilities

• Serve as the primary client-facing product and engagement lead for retirement services programs.
• Manage project and program status reporting for internal and external stakeholders.
• Present delivery updates, risks, issues, mitigation plans, and outcomes to leadership.
• Lead steering committee meetings and governance reviews with stakeholder alignment.
• Act as escalation point for client concerns and coordinate resolution across teams.
• Build trusted client relationships and act as a strategic advisor on retirement initiatives.
• Translate business objectives into actionable product roadmaps and delivery plans.
• Drive issue resolution, risk management, and proactive stakeholder communication.
• Identify opportunities for account growth, renewals, and long-term partnerships.
• Collaborate with delivery, operations, product, and business teams to execute priorities.

Skills

Executive communication

Stakeholder management

Product management

Retirement services domain

Relationship management

Cross-functional leadership

Strategic thinking

Presentation skills

Risk management

Client engagement

Education

Bachelor's degree in Business, Finance, IT, Management

Job description

Cognizant Technology Solutions Corporation is seeking a Product Manager for Retirement Services to act as the strategic bridge between business stakeholders, client leadership, and delivery teams, driving retirement domain initiatives and ensuring business value realization.

This client-facing role requires deep retirement industry knowledge, executive communication, and strong governance and reporting capabilities to keep cross-functional teams aligned and deliver measurable outcomes.