Retirement Benefit Analyst

Norcalaborers; Pleasanton, Northern (CA, KY); Hybrid; USD 99,430,000 - 109,201,000; Full time

Benefits offered by this job

Medical benefits

Pension plan

401K plan

Paid time off

Job summary

The Laborers Funds Administrative Office of Northern California, Inc. is seeking a Retirement Benefits Analyst to administer union pension plans and related benefits. You will handle applications and documents, provide phone and in-person support, and communicate plan details to members and beneficiaries.

The role emphasizes accuracy, confidentiality, and teamwork within a high-volume benefits office. Experience in employee benefits and bilingual Spanish are preferred but not required.

Qualifications

• Two years of experience in an employee benefits environment.
• Preferred bilingual in Spanish.
• Knowledge of Defined Benefit and Defined Contributions plans preferred.
• Ability to manage several projects simultaneously while meeting deadlines.
• High level of analytical skills.
• Strong organizational and communication skills.
• Proficient in MS Office and related computer systems.
• Self-motivated and able to remain calm under pressure.
• Analytical and detail-oriented with attention to accuracy.
• Ability to work independently and in a team.

Responsibilities

• Administer union negotiated fringe benefits (retirement, health, vacation, annuity).
• Process Laborers pension benefits with accuracy in a high-volume, fast-paced environment.
• Provide excellent customer service on the phone and in-person visits.
• Communicate policies, regulations and benefit information to members.
• Respond to legal inquiries including QDROs and Liens.
• Assist with reports, special tasks and projects as assigned.

Skills

Experience in benefits environment

Bilingual Spanish (preferred)

Defined Benefit / Defined Contribution

Project management

Analytical skills

Organizational & communication

MS Office proficiency

Independence & teamwork

Confidentiality

Interpersonal skills

Tools

MS Outlook

MS Excel

MS Word

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Regular Pleasanton, CA, US

Salary Range: $34.70 To $38.11 Hourly

About Our Company

The Laborers Funds Administrative Office of Northern California, Inc. is a not-for-profit corporation providing administrative services under contractual agreements for Northern California Laborers Trust Funds. We employ over 100 employees and provide services for over 30,000 Laborers and beneficiaries in the various employee benefit plans we administer since 1963.

The Role

We are looking for a Retirement Benefits Analyst to join our team and provide administrative and excellent customer service to union Laborers and their families.

The position performs various tasks involved in administering union negotiated fringe benefits (retirement, health, vacation, annuity), in accordance with the written plan documents, with a primary focus on the processing of Laborers pension benefits in a high paced team environment with a high volume of member interaction. A Retirement Benefits Analystprovides excellent customer service on the phone and during member visits; communicates policies, regulations, and benefit information; processes applications and documents; responds to legal inquiries including QDROs and liens; works on reports, special tasks and projects; and performs additional duties and responsibilities assigned by a supervisor, manager, and/or Associate Director of Benefits or its designated representative.

What We Are Looking For

• Two years of prior experience in an employee benefits environment
• Preferred Bi-lingual in Spanish
• Knowledge of Defined Benefit and Defined Contributions plans preferred
• Ability to manage several projects simultaneously while working to meet deadlines
• High level of analytical skills
• Strong organizational and communication skills
• Proficient in MS Suite (Outlook, Excel, Word)and computer systems and applications
• Self-motivated and remain calm under pressure
• Analytical and detail-oriented with attention to accuracy
• Ability to work independently and within a team environment
• Discretion with ability to maintain confidentiality
• Strong interpersonal skills in working with employees, members, and other departments

What You’ll Love

• Medical, dental and vision coverage paid by the employer
• An employee Pension plan contributedbythe employer
• Optional participation in a 401K plan
• Sick, vacation time, 8 major holidays, and 2 annual floating holiday under a Collective Bargaining Agreement
• Pension and Health and Welfare administered by Laborers Trust Funds

Conditions of Employment

• 150‐day probationary period
• Microsoft Office Suite Testing is required
• Moderate noise level is typical of an office environment