Retirement Benefit Analyst

ADP, Inc.; Pleasanton (CA); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Employer pension plan

Optional participation in a 401K

Sick leave, vacation time, 8 holidays,

Health and Welfare administered by Lab

Job summary

The Laborers Funds Administrative Office of Northern California, Inc. is seeking a Retirement Benefits Analyst in Pleasanton, CA to administer union negotiated fringe benefits with a primary focus on pension processing in a high-volume environment.

The role requires two years in employee benefits, strong analytical and organizational skills, and proficient MS Office use; bilingual Spanish is preferred. You will handle member interactions by phone and in person while ensuring confidentiality.

Qualifications

• Two years of prior experience in an employee benefits environment.
• Bi-lingual in Spanish preferred.
• Knowledge of Defined Benefit and Defined Contributions plans preferred.
• Ability to manage several projects while meeting deadlines.
• High level of analytical skills and attention to accuracy.
• Strong organizational and communication skills.
• Proficient in MS Suite and computer systems.
• Discretion with confidentiality.

Responsibilities

• Administer union negotiated fringe benefits with a focus on pension processing.
• Provide excellent customer service by phone and in person.
• Communicate policies, regulations, and benefit information.
• Process applications and documents; respond to inquiries including QDROs and liens.
• Assist with reports, special tasks, and projects as assigned.

Skills

Bilingual Spanish

Customer service

Analytical skills

MS Office

Communication skills

Organizational skills

Project management

Discretion and confidentiality

Tools

MS Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Regular Pleasanton, CA, US

Salary Range: $34.70 To $38.11 Hourly

About Our Company

The Laborers Funds Administrative Office of Northern California, Inc. is a not-for-profit corporation providing administrative services under contractual agreements for Northern California Laborers Trust Funds. We employ over 100 employees and provide services for over 30,000 Laborers and beneficiaries in the various employee benefit plans we administer since 1963.

The Role

We are looking for a Retirement Benefits Analyst to join our team and provide administrative and excellent customer service to union Laborers and their families.

The position performs various tasks involved in administering union negotiated fringe benefits (retirement, health, vacation, annuity), in accordance with the written plan documents, with a primary focus on the processing of Laborers pension benefits in a high paced team environment with a high volume of member interaction. A Retirement Benefits Analystprovides excellent customer service on the phone and during member visits; communicates policies, regulations, and benefit information; processes applications and documents; responds to legal inquiries including QDROs and liens; works on reports, special tasks and projects; and performs additional duties and responsibilities assigned by a supervisor, manager, and/or Associate Director of Benefits or its designated representative.

What We Are Looking For

• Two years of prior experience in an employee benefits environment
• Preferred Bi-lingual in Spanish
• Knowledge of Defined Benefit and Defined Contributions plans preferred
• Ability to manage several projects simultaneously while working to meet deadlines
• High level of analytical skills
• Strong organizational and communication skills
• Proficient in MS Suite (Outlook, Excel, Word)and computer systems and applications
• Self-motivated and remain calm under pressure
• Analytical and detail-oriented with attention to accuracy
• Ability to work independently and within a team environment
• Discretion with ability to maintain confidentiality
• Strong interpersonal skills in working with employees, members, and other departments

What You'll Love

• Medical, dental and vision coverage paid by the employer
• An employee Pension plan contributedbythe employer
• Optional participation in a 401K plan
• Sick, vacation time, 8 major holidays, and 2 annual floating holiday under a Collective Bargaining Agreement
• Pension and Health and Welfare administered by Laborers Trust Funds

Conditions of Employment

• 150-day probationary period
• Microsoft Office Suite Testing is required
• Moderate noise level is typical of an office environment