EMPLOYER SERVICES ANALYST

ADP, Inc.; Pleasanton (CA); On-site; USD 48,000 - 57,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Pension plan

401K plan

Paid time off

Job summary

The Laborers Funds Administrative Office of Northern California, Inc. in Pleasanton, CA is seeking an Employee Service Analyst to support member benefits through employer contributions and receivables processing.

You will analyze unapplied receivables and assist the collections staff, ensuring compliance with policies and procedures. You will provide oversight to account receivable operations, process various cash receipts, and collaborate with Field Agents, Attorneys, and other offices.

Qualifications

• Microsoft Office Suite proficiency.
• Excellent written and spoken communication.
• Typing and data entry accuracy.
• Highly organized and able to multitask in a fast-paced environment.
• Familiar with Basys software and ClickUp applications.
• Experience with multiple payroll systems.
• Knowledge of labor/tax laws and ability to understand contracts.

Responsibilities

• Process employer contribution reports.
• Process employers' physical/electronic payments.
• Research credits and process refunds.
• Provide employers with project status letters, releases, etc.
• Analyze and bill missing check stub hours.
• Research and analyze employer adjustments.
• Manage daily bank reports.
• Set up new Employer Accounts.
• Coordinate and maintain employers on the Employer Portal.
• Pursue collection of delinquent contribution reports and payment shortages.
• Work with Field Agents, other departments, and Associations.
• Work closely with Attorneys on Civil accounts and procedures.
• Analyze and bill certified payroll record hours and audit findings.
• Occasionally work with other administering offices on Reciprocal hours.
• Perform additional duties as assigned by Employer Services Managers/Director.

Skills

Microsoft Office

Data entry

Communication

Organizational skills

Multitasking

Analytical skills

Payroll systems

Basys

ClickUp

Contracts knowledge

Tools

Basys

ClickUp

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

EMPLOYER SERVICES ANALYST

Full Time Regular Pleasanton, CA, US

Salary Range: $34.70 To $41.13 Hourly

ABOUT OUR ORGANIZATION

The Laborers Funds Administrative Office of Northern California, Inc. is a not-for-profit corporation providing administrative services under contractual agreements for Northern California Laborers Trust Funds. We employ over 100 employees and provide services for over 30,000 Laborers and beneficiaries in the various employee benefit plans we have administered since 1963.

The Role:

As an Employee Service Analyst, you’ll be joining an exciting team focusing on providing members with their benefits through employer contributions. You will analyze unapplied receivables, while working with the collections staff on applying the delinquencies. Ensuring that the team is managed in compliance with the company’s policies and procedures. Providing oversight and support to all account receivable operations. Overseeing daily operations and processing all receivable forms of cash receipts in a manner consistent with the employer’s Collective Bargaining Agreements.

We seek candidates whose work experience has prepared them to support our commitment to professionalism, respect, integrity, diversity, and excellence within the workplace.

How you’ll make an impact:

• Processing of employer contribution reports.
• Processing employers physical/electronic payments.
• Researching credits and processing refunds.
• Providing employers with project status letters, releases, etc.
• Analyzing and billing missing check stub hours.
• Researching and analyzing employer adjustments.
• Managing daily bank reports.
• Setting up new Employer Accounts.
• Coordinating and maintaining employers on the Employer Portal.
• Pursuing collection of delinquent contribution reports and payment shortages.
• Works with Field Agents, additional departments, and Associations.
• Works closely with Attorneys on Civil accounts and procedures.
• Analyzing and billing of certified payroll record hours and Audit findings.
• Occasionally, works with other Administering offices on Reciprocal hours.
• Additional duties as assigned by the Employer Services Managers/Director.

What we are looking for:

• Highly experienced in Microsoft Office Suite
• Excellent communication skills, both by phone and by written correspondence.
• Excellent typing and data entry skills.
• Highly organized, motivated, and the ability to thrive in a fast-paced work environment.
• Working knowledge of Basys software, and ClickUp applications.
• Ability to multitask along with exceptional work ethics.
• Excellent problem solving and analytical skills.
• Familiar with multiple payroll systems.
• Familiar with labor/tax laws.
• Ability to understand contracts and agreements.

What you’ll love:

• Medical, dental, and vision coverage paid by employer.
• An employee Pension plan contributed by the employer.
• Optional participation in a 401K plan.
• Sick, vacation time, 8 major holidays, and 2 annual floating holidays under a Collective Bargaining Agreement.
• Microsoft Office Suite Testing is required