Benefits Specialist - Union Plans & Pensions

Laborers-Funds-Administrative-Office-of-Northern-California-; Pleasanton (CA); On-site; USD 47,000 - 56,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Pension and Annuity plan

401K plan

Job summary

The Laborers Funds Administrative Office of Northern California, Inc. is seeking a Benefits Specialist to join our team in Pleasanton, CA.

You will provide administrative support and excellent customer service to union Laborers and their families, handling benefits inquiries and documentation. Responsibilities include processing applications and medical claims, interpreting plan provisions, communicating with providers, and ensuring accuracy while maintaining confidentiality.

Qualifications

• Two years of prior experience in an employee benefits environment.
• Bi-lingual in Spanish preferred.
• Knowledge of Defined Benefit and Defined Contributions plans preferred.
• Familiarity with Anthem Blue Cross online systems preferred.
• Proficient in MS Office Suite (Outlook, Excel, Word).
• Strong organizational and communication skills.
• Discretion with confidentiality.

Responsibilities

• Serve as the single point of contact for Laborers and their families during phone calls and visits.
• Process applications, documents, and medical claims; respond to provider inquiries.
• Contact network vendors to verify and update eligibility.
• Assist and resolve issues on behalf of our members; perform lobby reception duties.
• Stay current on new programs and benefit updates.

Skills

Bi-lingual in Spanish

Strong organizational and communicat

Analytical and detail-oriented

Self-motivated under pressure

Discretion with confidentiality

Tools

MS Office Suite

Job description

The Laborers Funds Administrative Office of Northern California, Inc. is seeking a Benefits Specialist to join our team in Pleasanton, CA.

You will provide administrative support and excellent customer service to union Laborers and their families, handling benefits inquiries and documentation. Responsibilities include processing applications and medical claims, interpreting plan provisions, communicating with providers, and ensuring accuracy while maintaining confidentiality.