Retirement Benefits Analyst - Pension & Member Support

Norcalaborers; Pleasanton, Northern (CA, KY); Hybrid; USD 99,430,000 - 109,201,000; Full time

Benefits offered by this job

Medical benefits

Pension plan

401K plan

Paid time off

Job summary

The Laborers Funds Administrative Office of Northern California, Inc. is seeking a Retirement Benefits Analyst to administer union pension plans and related benefits. You will handle applications and documents, provide phone and in-person support, and communicate plan details to members and beneficiaries.

The role emphasizes accuracy, confidentiality, and teamwork within a high-volume benefits office. Experience in employee benefits and bilingual Spanish are preferred but not required.

Qualifications

• Two years of experience in an employee benefits environment.
• Preferred bilingual in Spanish.
• Knowledge of Defined Benefit and Defined Contributions plans preferred.
• Ability to manage several projects simultaneously while meeting deadlines.
• High level of analytical skills.
• Strong organizational and communication skills.
• Proficient in MS Office and related computer systems.
• Self-motivated and able to remain calm under pressure.
• Analytical and detail-oriented with attention to accuracy.
• Ability to work independently and in a team.

Responsibilities

• Administer union negotiated fringe benefits (retirement, health, vacation, annuity).
• Process Laborers pension benefits with accuracy in a high-volume, fast-paced environment.
• Provide excellent customer service on the phone and in-person visits.
• Communicate policies, regulations and benefit information to members.
• Respond to legal inquiries including QDROs and Liens.
• Assist with reports, special tasks and projects as assigned.

Skills

Experience in benefits environment

Bilingual Spanish (preferred)

Defined Benefit / Defined Contribution

Project management

Analytical skills

Organizational & communication

MS Office proficiency

Independence & teamwork

Confidentiality

Interpersonal skills

Tools

MS Outlook

MS Excel

MS Word

Job description

The Laborers Funds Administrative Office of Northern California, Inc. is seeking a Retirement Benefits Analyst to administer union pension plans and related benefits. You will handle applications and documents, provide phone and in-person support, and communicate plan details to members and beneficiaries.

The role emphasizes accuracy, confidentiality, and teamwork within a high-volume benefits office. Experience in employee benefits and bilingual Spanish are preferred but not required.