Retina Patient Advocate: Patient Care & Insurance Expert

Vance Thompson Vision Clinic Prof L; Sioux Falls (SD); Sur place; USD 36 000 - 47 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement Contributions

Life Insurance

Disability Insurance

Shoe Allowance

Education Allowance

Wellness Program

Résumé du poste

Vance Thompson Vision Clinic Prof L is seeking a Patient Advocate to support the Retina team in Sioux Falls, SD. You will verify insurances, prepare surgical schedules, and communicate financial responsibilities to patients, while ensuring all preoperative documentation is complete and accurate.

The role emphasizes strong communication, detail orientation, and proactive problem solving within a medical office setting.

Qualifications

• High school diploma or equivalent.
• Prior experience in a medical office is preferred.
• Strong communication and attention to detail required.

Responsabilités

• Verify insurance coverage and network status before evaluation.
• Complete insurance verification forms with benefits details.
• Prepare surgery schedules and post‑operative appointments.
• Provide cost estimates and inform patients of financial responsibility.
• Create daily evaluations reports and obtain referrals/authorizations.
• Answer patient calls and address concerns promptly.
• Collect and share insurance information and fee schedules with patients.
• Maintain and retrieve medical records; ensure preoperative testing is complete.

Connaissances

Communication

Detail‑oriented

Problem solving

Medical office experience

Formation

High School Diploma

Outils

Scheduling software

Insurance verification tools

Description du poste

Vance Thompson Vision Clinic Prof L is seeking a Patient Advocate to support the Retina team in Sioux Falls, SD. You will verify insurances, prepare surgical schedules, and communicate financial responsibilities to patients, while ensuring all preoperative documentation is complete and accurate.

The role emphasizes strong communication, detail orientation, and proactive problem solving within a medical office setting.