Retention & Revenue Growth Manager

Expeditors; Metairie (LA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Growth opportunities within the company

Employee Referral Program Bonus

Job summary

Expeditors in Metairie, Louisiana is seeking a qualified professional to develop and implement a District Retention Program. This role involves facilitating branch meetings, analyzing customer revenue trends, and ensuring consistency in service offerings. Candidates should have at least four years of industry experience, strong management and customer service skills, and proficiency in tools like MS Excel. The position offers excellent benefits including paid vacation, health plans, and growth opportunities within the company.

Qualifications

• Minimum four years of industry experience.
• Ability to create and articulate client business plans.
• Knowledge of required Expeditors operating systems.

Responsibilities

• Build a District Retention Program for existing customers.
• Assist Product managers in developing product retention programs.
• Facilitate monthly branch retention meetings.
• Measure and analyze customer revenue trends.

Skills

Customer service skills

Management skills

Analytical skills

Interpersonal skills

Education

Bachelor degree or equivalent business qualifications

Tools

MS Excel

Visio

Blueprint

Job description

Expeditors in Metairie, Louisiana is seeking a qualified professional to develop and implement a District Retention Program. This role involves facilitating branch meetings, analyzing customer revenue trends, and ensuring consistency in service offerings. Candidates should have at least four years of industry experience, strong management and customer service skills, and proficiency in tools like MS Excel. The position offers excellent benefits including paid vacation, health plans, and growth opportunities within the company.