Retention & Renewal Specialist - Flexible Schedule

Teresatuckerinsurance; Bethel Park (Allegheny County); On-site; USD 14,774,760 - 21,042,840; Part time

Benefits offered by this job

Competitive salary

Flexible schedule

Training & development

Job summary

Teresatuckerinsurance in Bethel Park, PA is seeking a part-time Customer Retention Specialist to help maintain customer relationships and support office growth. The ideal candidate will possess strong interpersonal skills and a dedication to community service.

In this role, you’ll communicate with customers regarding renewals and enhance satisfaction by identifying their needs. The position offers $13.00 per hour along with flexible scheduling and training opportunities.

Qualifications

• Previous experience in customer service or account management preferred.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Communicate with existing customers regarding renewals and coverage options.
• Review accounts and assist with updates or changes as needed.
• Identify opportunities to enhance customer satisfaction and engagement.
• Maintain accurate records and documentation of interactions.
• Collaborate with team members to meet retention and outreach objectives.

Skills

Interpersonal skills

Problem-solving abilities

Effective communication

Detail-oriented

Job description

Teresatuckerinsurance in Bethel Park, PA is seeking a part-time Customer Retention Specialist to help maintain customer relationships and support office growth. The ideal candidate will possess strong interpersonal skills and a dedication to community service.

In this role, you’ll communicate with customers regarding renewals and enhance satisfaction by identifying their needs. The position offers $13.00 per hour along with flexible scheduling and training opportunities.