Retention & Growth Account Manager - Waste Services

Republic Services; Indianapolis (IN); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision coverage

Retirement plan with company match

Employee Stock Purchase Plan (ESPP)

PTO

EAP

Job summary

Republic Services in Indianapolis seeks an Associate Account Manager to proactively retain and expand relationships with smaller commercial and industrial customers. You will make outbound and handle inbound calls, promoting the full suite of Republic Services products to existing accounts.

The role relies on Salesforce daily to document activities, renew contracts, and respond to price changes. A high school diploma and 0–2 years in customer service are required; waste or transportation

Qualifications

• High school diploma or GED required.
• 0–2 years of customer service experience required.
• Waste or transportation industry experience preferred.

Responsibilities

• Effectively maintains and retains existing customers by proactively reaching out to existing customers on a daily basis.
• Develops and maintains knowledge of services, pricing structures, and offers additional services as appropriate to assigned existing customers.
• Performs contractual re-signs on existing customers to extend relationships and increase profitability.

Skills

Customer service

Communication

Education

High school diploma or GED

Tools

Salesforce

Job description

Republic Services in Indianapolis seeks an Associate Account Manager to proactively retain and expand relationships with smaller commercial and industrial customers. You will make outbound and handle inbound calls, promoting the full suite of Republic Services products to existing accounts.

The role relies on Salesforce daily to document activities, renew contracts, and respond to price changes. A high school diploma and 0–2 years in customer service are required; waste or transportation