Retention Analytics & Portfolio Health Lead

Aramark; Philadelphia (Philadelphia County); On-site; USD 70,000 - 85,000; Full time

Job summary

Aramark is seeking a Retention Analytics & Portfolio Health Manager in Philadelphia, PA. The role focuses on leveraging data to create insights, develop high-level reports, and support promotional campaigns with marketing.

The ideal candidate combines strong analytics with clear communication and the ability to drive improvements across teams. Responsibilities include enhancing in-house analytics tools, presenting to partners, and collaborating with internal and external stakeholders to deliver

Qualifications

• Bachelor’s degree in business administration, marketing, or a related field.
• 2–3 years of experience in analysis, sales, research, or marketing.
• Requires high proficiency with Excel.
• Experience with Tableau and Salesforce preferred.
• Proficient with major Microsoft Office tools.
• Requires strong analytical and communication skills and program/project management capabilities.
• Highly collaborative team-player, with the ability to work effectively independently.
• High attention to detail and accuracy.
• Exceptional verbal and communication skills.
• Ability to be flexible and adaptable to changing work conditions and priorities.
• Experience in the food industry a plus.

Responsibilities

• Point person for improving customized in-house analytics tools to build reports.
• Support departmental team with research, special projects and reports for various projects and reporting needs.
• Assist and/or lead in the development of customer facing presentations.
• Maintain effective working relationships with internal and external stakeholders.
• Apply a high degree of qualitative and quantitative analytical skills in analyzing data to find key insights and develop compelling story for partners.
• Lead or participate in special projects and other duties as directed.
• Manage email promotional campaigns along with marketing.
• Work with CRM system for reporting and campaign management.
• Looking for and suggesting new tools or processes to enhance capabilities or create efficiencies.

Skills

Excel

Tableau

Salesforce

Analytical skills

Communication

Project management

Team player

Attention to detail

Adaptability

Food industry experience

Education

Bachelor's degree in business administration/marketing

Tools

CRM system

Job description

Aramark is seeking a Retention Analytics & Portfolio Health Manager in Philadelphia, PA. The role focuses on leveraging data to create insights, develop high-level reports, and support promotional campaigns with marketing.

The ideal candidate combines strong analytics with clear communication and the ability to drive improvements across teams. Responsibilities include enhancing in-house analytics tools, presenting to partners, and collaborating with internal and external stakeholders to deliver