Retention Analytics & Portfolio Health Lead

Aramark Correctional Services; Philadelphia (Philadelphia County); On-site; USD 70,000 - 85,000; Full time

Job summary

Aramark is seeking a data-driven analyst to transform existing data into high-level insights and compelling reports. You will communicate findings internally and with external partners, while proposing new tools and processes to improve capabilities and efficiencies.

Collaboration with the marketing team on promotional campaigns is a key aspect of the role. The candidate should bring strong written and verbal communication, a solid business analytics background, and the ability to adapt to

Qualifications

• Bachelor's degree in business administration, marketing or a related field.
• 2–3 years of experience in analysis, sales, research or marketing.
• Requires high proficiency with Excel; experience with Tableau and Salesforce preferred.
• Proficient with major Microsoft Office tools.
• Strong analytical and communication skills; program/project management capabilities.
• Highly collaborative team-player with the ability to work effectively independently.
• High attention to detail and accuracy; exceptional verbal and written communication.

Responsibilities

• Point person for improving customized in-house analytics tools to build reports.
• Support departmental team with research, special projects and reports for various projects and reporting needs.
• Assist and/or lead in the development of customer facing presentations.
• Maintain effective working relationships with internal and external stakeholders.
• Apply qualitative and quantitative analytical skills in analyzing data to find key insights and develop compelling story for partners.
• Lead or participate in special projects and other duties as directed.
• Manage email promotional campaigns along with marketing.
• Work with CRM system for reporting and campaign management.

Skills

Excel proficiency

Tableau

Salesforce

Microsoft Office

Analytical thinking

Communication skills

Project management

Team player

Education

Bachelor's degree in business administration, marketing or a related field

Tools

Tableau

Salesforce

CRM system

Excel

Job description

Aramark is seeking a data-driven analyst to transform existing data into high-level insights and compelling reports. You will communicate findings internally and with external partners, while proposing new tools and processes to improve capabilities and efficiencies.

Collaboration with the marketing team on promotional campaigns is a key aspect of the role. The candidate should bring strong written and verbal communication, a solid business analytics background, and the ability to adapt to