Retention Account Manager, SMB

Square; EE. UU.; A distancia; USD 31.000 - 61.000; Jornada completa

Descripción de la vacante

Square is seeking a remote, full‑time professional to retain and grow a multi‑million‑dollar SMB client base by addressing customer concerns and reducing churn. You will help increase product adoption and identify expansion opportunities while collaborating with Sales, Support, Product, and Analytics teams.

The role involves working with Go and Rust, and the posting notes a sponsorship history signal, with discussions around H-1B sponsorship context.

Formación

• Experience with Go and Rust programming languages.

Responsabilidades

• Retain and grow a multi-million-dollar SMB client base by addressing customer concerns, reducing churn, increasing product adoption, and identifying expansion opportunities.

Conocimientos

Go

Rust

Descripción del empleo

$31K–$61K/yr Below Market Full-time Remote 1d ago

Go Rust

About the role

Retain and grow a multi-million-dollar SMB client base by addressing customer concerns, reducing churn, increasing product adoption, and identifying expansion opportunities. Serve as a trusted advisor, negotiate solutions, manage revenue pipelines, and collaborate with Sales, Support, Product, and Analytics teams to improve retention strategies and customer outcomes.

Your Match

How well this role fits your profile.

Confirmed H-1B sponsor. The Department of Labor record shows filings under SQUARE, INC. .

Filings 617

Approved 94.3%

Avg wage $140K

From public Department of Labor LCA disclosures. Sponsorship history is a signal about the employer, not a commitment on this role.