Remote SMB Retention & Growth Manager

Square; United States; Remote; USD 31,000 - 61,000; Full time

Job summary

Square is seeking a remote, full‑time professional to retain and grow a multi‑million‑dollar SMB client base by addressing customer concerns and reducing churn. You will help increase product adoption and identify expansion opportunities while collaborating with Sales, Support, Product, and Analytics teams.

The role involves working with Go and Rust, and the posting notes a sponsorship history signal, with discussions around H-1B sponsorship context.

Qualifications

• Experience with Go and Rust programming languages.

Responsibilities

• Retain and grow a multi-million-dollar SMB client base by addressing customer concerns, reducing churn, increasing product adoption, and identifying expansion opportunities.

Skills

Go

Rust

Job description

Square is seeking a remote, full‑time professional to retain and grow a multi‑million‑dollar SMB client base by addressing customer concerns and reducing churn. You will help increase product adoption and identify expansion opportunities while collaborating with Sales, Support, Product, and Analytics teams.

The role involves working with Go and Rust, and the posting notes a sponsorship history signal, with discussions around H-1B sponsorship context.