Retailer Sales Specialist - Tele-Sales & Inventory Support

Georgia Lottery Corporation; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

401(k)

Dental insurance

Employee discounts

Tuition assistance

Job summary

Georgia Lottery Corporation is seeking a Sales/Call Center Associate to perform telephone sales and data entry related to lottery products. You will contact retailers, monitor inventories, and work to maximize retailer sales while maintaining accurate records.

Required are a High School Diploma and 1–2 years in telephone sales or customer service, with strong communication and organization skills. Prior call center experience is preferred; authorization to work in the United States is required.

Qualifications

• High School Diploma or GED required.
• 1–2 years of telephone sales, customer service and data entry experience.
• Good organizational, verbal, written and interpersonal communication skills.
• Experience operating telecommunications equipment and knowledge of Microsoft Office preferred.
• Previous call center experience is preferred.

Responsibilities

• Contact GLC retailers via telephone to place orders for instant tickets and monitor inventories.
• Motivate retailers to maximize their sales.
• Maintain daily records of telephone calls and tickets ordered.
• Establish and maintain positive relationships with retailers and GLC Sales Representatives.
• Determine distribution of ticket allocations and perform related duties.

Skills

Telephone sales

Customer service

Data entry

Verbal communication

Interpersonal skills

Education

High School Diploma

Associate’s Degree preferred

Tools

Microsoft Office

Job description

Georgia Lottery Corporation is seeking a Sales/Call Center Associate to perform telephone sales and data entry related to lottery products. You will contact retailers, monitor inventories, and work to maximize retailer sales while maintaining accurate records.

Required are a High School Diploma and 1–2 years in telephone sales or customer service, with strong communication and organization skills. Prior call center experience is preferred; authorization to work in the United States is required.