Retailer Sales Specialist

Georgia Lottery Corporation; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

401(k)

Dental insurance

Employee discounts

Tuition assistance

Job summary

Georgia Lottery Corporation is seeking a Sales/Call Center Associate to perform telephone sales and data entry related to lottery products. You will contact retailers, monitor inventories, and work to maximize retailer sales while maintaining accurate records.

Required are a High School Diploma and 1–2 years in telephone sales or customer service, with strong communication and organization skills. Prior call center experience is preferred; authorization to work in the United States is required.

Qualifications

• High School Diploma or GED required.
• 1–2 years of telephone sales, customer service and data entry experience.
• Good organizational, verbal, written and interpersonal communication skills.
• Experience operating telecommunications equipment and knowledge of Microsoft Office preferred.
• Previous call center experience is preferred.

Responsibilities

• Contact GLC retailers via telephone to place orders for instant tickets and monitor inventories.
• Motivate retailers to maximize their sales.
• Maintain daily records of telephone calls and tickets ordered.
• Establish and maintain positive relationships with retailers and GLC Sales Representatives.
• Determine distribution of ticket allocations and perform related duties.

Skills

Telephone sales

Customer service

Data entry

Verbal communication

Interpersonal skills

Education

High School Diploma

Associate’s Degree preferred

Tools

Microsoft Office

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• Dental insurance
• Employee discounts
• Tuition assistance

Georgia Lottery is a recognized leader and innovator in the lottery industry and we significantly change the lives of our customers through prize payouts. We also provide educational opportunities for Hope Scholarship recipients, Pre-Kindergarten programs and technical upgrades for classrooms.

JOB SUMMARY

The purpose of this job is to perform telephone sales and related data entry work involved in the initial and on-going sales of lottery games and products.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Contact GLC retailers via telephone to place orders for instant tickets and monitor instant ticket inventories for these retailers.
• Motivate retailers to maximize their sales
• Maintain daily records of telephone calls made and tickets ordered
• Establish and maintain positive working relationships with retailers and GLC Sales Representatives.
• Determine distribution of ticket allocations and perform other related duties as assigned.

KNOWLEDGE AND SKILL REQUIREMENTS

• High School Diploma (or GED) required, Associate’s Degree in Business Administration or Marketing preferred,
• One to two years of telephone sales, customer service and data entry experience,
• Good organizational, verbal, written and interpersonal communication skills.
• Experience in operating telecommunications equipment and knowledge of Microsoft Office suite preferred.
• Previous experience in a call center is preferred.
• Qualifications may include any equivalent combination of skills, training and experience that provides the requisite knowledge, skills and abilities for this position.
• All applicants for this position must be authorized to work in the United States now and in the future without requiring sponsorship.

Benefits

• Family friendly atmosphere
• Fun environment
• Competitive pay
• Excellent benefits package
• 401k with company contribution
• Business casual workplace