Retail Zone Team Leader: Merchandising & Growth

Ollie's Bargain Outlet, Inc.; Big Rapids (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health coverage

401K match

Career growth

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Retail Zone Team Leader to guide the zone on the sales floor, focusing on merchandising and delivering an exceptional associate and customer experience.

You will oversee merchandising, signage, replenishment, and staff scheduling while ensuring store standards and company programs are met. This role emphasizes teamwork, customer service, and operational excellence.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of supervisory experience in a mid- to large-size retailer.
• Flexible schedule to work evenings, weekends, and holidays.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. is seeking a Retail Zone Team Leader to guide the zone on the sales floor, focusing on merchandising and delivering an exceptional associate and customer experience.

You will oversee merchandising, signage, replenishment, and staff scheduling while ensuring store standards and company programs are met. This role emphasizes teamwork, customer service, and operational excellence.