Retail Zone Team Leader: Merch & Customer Experience

Ollies Bargain Outlet Holdings, Inc.; Lumberton Township (NJ); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage after 3

401K with company match

20% Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet Holdings, Inc. is seeking a Retail Zone Team Leader to guide a zone of the sales floor, lead a merchandising-driven team, and ensure an exceptional associate and customer experience.

You will execute zone procedures, oversee stock, scheduling, and staffing, maintain store standards, and drive daily productivity while coaching teammates to meet company directives.

Experience supervising in retail and flexibility to work evenings, weekends, and holidays is required.

Qualifications

• High school diploma or equivalent.
• Minimum of 1-2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.

Skills

Supervisory experience

Team player

Customer service

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet Holdings, Inc. is seeking a Retail Zone Team Leader to guide a zone of the sales floor, lead a merchandising-driven team, and ensure an exceptional associate and customer experience.

You will execute zone procedures, oversee stock, scheduling, and staffing, maintain store standards, and drive daily productivity while coaching teammates to meet company directives.

Experience supervising in retail and flexibility to work evenings, weekends, and holidays is required.