Retail Zone Leader: Merch & Experience Champion

Ollie's Bargain Outlet, Inc.; La Porte (IN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision, RX after 90d

401K with immediate vesting

Career growth & talent development

20% Associate discount

Voluntary benefits package

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Retail Zone Team Leader to guide a zone of the sales floor and drive merchandising, customer service, and associate development.

You will oversee scheduling, staffing, and daily operations to ensure stock, replenishment, and displays meet standards, while maintaining an exceptional guest experience. This role requires a solid high school diploma and 1–2 years supervisory experience, with flexibility for evenings and weekends.

Qualifications

• High school diploma or equivalent.
• 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute zone merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. is seeking a Retail Zone Team Leader to guide a zone of the sales floor and drive merchandising, customer service, and associate development.

You will oversee scheduling, staffing, and daily operations to ensure stock, replenishment, and displays meet standards, while maintaining an exceptional guest experience. This role requires a solid high school diploma and 1–2 years supervisory experience, with flexibility for evenings and weekends.