Retail Zone Leader: Merch & Customer Experience

Ollie's Bargain Outlet; Independence (MO); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision, RX after 90+1

401K with company match and immediate

20% associate discount

Voluntary benefits

Descripción de la vacante

Ollie’s Bargain Outlet is seeking a Zone Team Leader to guide a zone of the sales floor, overseeing merchandising, signage, Displays, replenishment, pricing, and daily recovery to deliver an exceptional customer and associate experience.

The role includes scheduling and staffing for unload/processing, supervising associates, and executing directives to keep the zone running smoothly. Leadership and dedication to service are essential.

Formación

• High school diploma or equivalent required.
• Minimum of 1-2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsabilidades

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Educación

High school diploma or equivalent

Descripción del empleo

Ollie’s Bargain Outlet is seeking a Zone Team Leader to guide a zone of the sales floor, overseeing merchandising, signage, Displays, replenishment, pricing, and daily recovery to deliver an exceptional customer and associate experience.

The role includes scheduling and staffing for unload/processing, supervising associates, and executing directives to keep the zone running smoothly. Leadership and dedication to service are essential.