Retail Zone Team Leader — Drive Merchandising & Service

Ollie; Gaffney (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage after 90 days

Dental coverage after 90 days

Vision coverage after 90 days

RX coverage after 90 days

401K with immediate vesting

20% Associate discount

Voluntary benefits

Job summary

Ollie’s Stores is seeking a Retail Zone Team Leader to guide a zone of the sales floor, drive merchandising and customer service excellence, and supervise assigned associates. You will ensure standards across inventory, displays, pricing, and daily shop operations.

The role supports staffing, zone performance, and adherence to company programs, with opportunities to lead and contribute to positive customer experiences in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.

Responsibilities

• Guides and directs the operation of a specific zone on the retail floor.
• Oversees merchandising, signage, displays, replenishment, pricing, ad sets and daily recovery.
• Schedules and staffs the zone to ensure productivity and customer service standards.
• Opens and closes the store when needed and performs additional duties as assigned.

Skills

Team leadership

Supervisory experience

Customer service

Merchandising

Education

High school diploma

Job description

Ollie’s Stores is seeking a Retail Zone Team Leader to guide a zone of the sales floor, drive merchandising and customer service excellence, and supervise assigned associates. You will ensure standards across inventory, displays, pricing, and daily shop operations.

The role supports staffing, zone performance, and adherence to company programs, with opportunities to lead and contribute to positive customer experiences in a fast-paced retail environment.