Retail Zone Lead: Merchandising, Team Growth & Experience

Ollie; Yukon (OK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX after 90d

401K with immediate vesting

20% Associate discount

Voluntary benefits

Job summary

Ollie’s is seeking a Retail Zone Team Leader to guide a store zone, drive merchandising and customer service, and ensure a top-notch associate and guest experience. You will oversee staffing, signage, and stock to support daily store operations.

The role requires supervising a team, coordinating tasks, and executing company programs while maintaining store standards and safety. This position offers opportunities to shape the zone’s performance and guest satisfaction.

Qualifications

• High school diploma or equivalent.
• 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Team leadership

Customer service

Merchandising

Education

High school diploma or equivalent

Job description

Ollie’s is seeking a Retail Zone Team Leader to guide a store zone, drive merchandising and customer service, and ensure a top-notch associate and guest experience. You will oversee staffing, signage, and stock to support daily store operations.

The role requires supervising a team, coordinating tasks, and executing company programs while maintaining store standards and safety. This position offers opportunities to shape the zone’s performance and guest satisfaction.