Retail Zone Team Lead: Merch & Customer Experience

Ollies Bargain Outlet Holdings, Inc.; Waynesburg (Greene County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with vesting

Employee discount

Voluntary benefits

Job summary

Ollie's Bargain Outlet Holdings, Inc. is seeking a Zone Team Leader to act as a store keyholder and guide merchandising, customer service, and daily operations within a specific zone of the sales floor.

You will lead a team passionate about merchandising and delivering an exceptional associate and customer experience. Responsibilities include merchandising, signage, replenishment, pricing and daily recovery, while ensuring standards and staffing are aligned with company goals.

Qualifications

• High school diploma or equivalent.
• 1–2 years of supervisory experience.
• Schedule flexibility to work evenings, weekends and holidays.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Lead merchandising and customer service in the assigned zone.
• Oversee signage, displays, replenishment, pricing and daily recovery.
• Ensure store standards, compliance, seasonal planning, inventory processes and programs are met.

Skills

Team leadership

Customer service

Schedule flexibility

Positive attitude

Education

High school diploma or equivalent

Job description

Ollie's Bargain Outlet Holdings, Inc. is seeking a Zone Team Leader to act as a store keyholder and guide merchandising, customer service, and daily operations within a specific zone of the sales floor.

You will lead a team passionate about merchandising and delivering an exceptional associate and customer experience. Responsibilities include merchandising, signage, replenishment, pricing and daily recovery, while ensuring standards and staffing are aligned with company goals.