Retail Wireless Store Manager — Lead, Coach & Grow Sales

Cricket Wireless LLC.; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive paid time off

Medical benefits

Phone service discounts

Development and growth opportunities

Job summary

Talk4less Wireless in Philadelphia is seeking an experienced Retail Store Manager to oversee daily operations, staffing, and customer service.

Lead a sales-focused team, coach and develop staff, manage inventory and merchandising, and handle billing inquiries and service-plan upgrades.

1–2 years of retail management experience and bilingual Spanish/English are preferred; competitive benefits and growth opportunities are included.

Qualifications

• 1-2 years of management experience in retail or another environment with a strong customer focus.
• Strong written and verbal communication skills are required.
• Competitive and results-driven with ability to coach and develop staff.

Responsibilities

• Lead store operations including opening/closing, staffing, service levels, cash and inventory.
• Coach and develop a winning sales team to meet goals.
• Hire, train, and lead staff; manage marketing and merchandising.
• Address customer billing processes, service plan upgrades and inquiries.
• Engage in community events and local promotions to build the brand.

Skills

Retail management

Customer focus

Leadership

Staff development

Bilingual Spanish/English

Education

College degree preferred

Tools

POS systems

CRM software

PC Windows applications

Job description

Talk4less Wireless in Philadelphia is seeking an experienced Retail Store Manager to oversee daily operations, staffing, and customer service.

Lead a sales-focused team, coach and develop staff, manage inventory and merchandising, and handle billing inquiries and service-plan upgrades.

1–2 years of retail management experience and bilingual Spanish/English are preferred; competitive benefits and growth opportunities are included.