Retail Wireless Sales Specialist

T-MOBILE USA, Inc.; Peoria (AZ); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) and employee stock grants

Paid time off and paid parental leave

Tuition assistance and childcare subsidy

Job summary

T-MOBILE USA, Inc. in Peoria, Arizona is looking for Mobile Associates to support retail operations by engaging customers and fulfilling their technology needs in a fast-paced environment. This role involves delivering personalized solutions, demonstrating technology, and enhancing customer experiences through interaction.

The ideal candidate should possess strong customer service skills and be able to work collaboratively with the team. This position provides competitive compensation, including hourly pay and stock grants.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized solutions.
• Utilize digital tools to demonstrate service plans and enhance customer understanding.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. in Peoria, Arizona is looking for Mobile Associates to support retail operations by engaging customers and fulfilling their technology needs in a fast-paced environment. This role involves delivering personalized solutions, demonstrating technology, and enhancing customer experiences through interaction.

The ideal candidate should possess strong customer service skills and be able to work collaboratively with the team. This position provides competitive compensation, including hourly pay and stock grants.