Mobile Sales Pro: Tech Solutions & Stock Benefits

T-Mobile; Mesa (AZ); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee stock purchase plan

Paid time off

Job summary

T-Mobile is hiring a Mobile Associate to support retail operations in Mesa, AZ. You will engage customers, demonstrate wireless products and service plans, and guide shoppers through the buying journey in a fast-paced store environment.

The role emphasizes building product knowledge, leveraging digital tools, and delivering a high level of customer satisfaction. Training is provided, with opportunities for growth and stock-based incentives for eligible employees.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a Retail environment.
• Excellent communication and problem-solving skills.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile is hiring a Mobile Associate to support retail operations in Mesa, AZ. You will engage customers, demonstrate wireless products and service plans, and guide shoppers through the buying journey in a fast-paced store environment.

The role emphasizes building product knowledge, leveraging digital tools, and delivering a high level of customer satisfaction. Training is provided, with opportunities for growth and stock-based incentives for eligible employees.