Retail Wireless Sales Specialist

T-MOBILE USA, Inc.; Cordova (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off and holidays

Employee stock grants

Tuition assistance

Job summary

T-MOBILE USA, Inc. is seeking a Mobile Associate in Cordova, TN to support retail operations by assisting customers with their technology needs. The role focuses on developing skills in customer service and sales while utilizing digital tools to enhance customer engagement.

The position offers a competitive pay rate of $18.00 per hour, along with extensive benefits including medical, dental, and vision insurance, an annual stock grant, and opportunities for career growth.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience is preferred.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools for demonstrating product features.
• Complete required training on retail processes and innovations.
• Collaborate with colleagues for seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

6 months of customer service and/or sales experience, Retail environment

Job description

T-MOBILE USA, Inc. is seeking a Mobile Associate in Cordova, TN to support retail operations by assisting customers with their technology needs. The role focuses on developing skills in customer service and sales while utilizing digital tools to enhance customer engagement.

The position offers a competitive pay rate of $18.00 per hour, along with extensive benefits including medical, dental, and vision insurance, an annual stock grant, and opportunities for career growth.