Retail Wireless Expert - Stock Grants & Growth Path

T-Mobile; Lake Worth (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Free money coaches

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Job summary

T-Mobile is hiring for a role in retail operations. You will engage customers, demonstrate technology and service options, and guide them through their shopping journey in a fast-paced environment.

Building product knowledge and using digital resources are core to success, with training provided to master retail processes and wireless technologies. You will collaborate across channels to ensure a seamless customer experience and drive loyalty, with a focus on satisfaction and knowledge sharing.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management.

Skills

Customer focus

Sales

Communication

Team collaboration

Education

High School Diploma or GED

Job description

T-Mobile is hiring for a role in retail operations. You will engage customers, demonstrate technology and service options, and guide them through their shopping journey in a fast-paced environment.

Building product knowledge and using digital resources are core to success, with training provided to master retail processes and wireless technologies. You will collaborate across channels to ensure a seamless customer experience and drive loyalty, with a focus on satisfaction and knowledge sharing.