Retail Visual & Stockroom Ops Lead

Crate & Barrel; Burlington (MA); On-site; USD 22,000 - 25,000; Full time

Job summary

Crate & Barrel in Burlington, MA is seeking an Operations Associate to keep the stockroom organized and support the sales floor. You will fulfill customer orders, manage inventory, and ensure displays are inviting and accurate.

Collaboration with the team and adherence to store policies are essential for smooth operations. You will handle curbside orders, stock checks, and merchandising tasks while delivering friendly, knowledgeable service.

Qualifications

• Customer service experience preferred.
• Retail or store operations experience preferred.
• Able to work in a fast-paced environment.

Responsibilities

• Process incoming and outgoing packages, including curbside orders.
• Assist stockroom prep for inventory and perform duties.
• Conduct prompt and accurate stock checks and keep stockroom organized.
• Maintain visual merchandising on the sales floor to engage customers.
• Ensure products and displays are stocked and available for customers to purchase.
• Deliver excellent service and uphold company standards in selling and teamwork.
• Greet customers, process payments, and escalate to management when needed.
• Support store safety and loss-prevention practices.

Skills

Interpersonal skills

POS system

AS400 system

Data entry

Retail experience

Tools

POS system

AS400

Job description

Crate & Barrel in Burlington, MA is seeking an Operations Associate to keep the stockroom organized and support the sales floor. You will fulfill customer orders, manage inventory, and ensure displays are inviting and accurate.

Collaboration with the team and adherence to store policies are essential for smooth operations. You will handle curbside orders, stock checks, and merchandising tasks while delivering friendly, knowledgeable service.