Retail Training & Onboarding Specialist

Brookshire Grocery Co.; Louisiana, Northern (MO, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401(k) with company contributions

Employee discounts

Scholarships

Outdoor recreation access

Job summary

Brookshire Grocery Company is seeking a Training Coordinator to partner with store management to train and develop staff, onboard new hires, and ensure compliance with company policies and procedures. The role emphasizes delivering effective training across multiple topics and reporting progress to leadership.

Ideal candidates will be organized, detail-oriented, and capable of mentoring partners while maintaining excellent customer service standards.

Qualifications

• High school Diploma or GED required with 1+ years related experience.
• HIPAA certification required.
• Food Handler certification required.
• TABC/LACT/AATC certification where applicable.
• Partners must be 21+ to drive for Company business.

Responsibilities

• Train and develop partners in collaboration with retail management.
• On-board new hires and introduce Company policies and culture.
• Identify partners needing training and ensure completion of modules.
• Stay current on Company policies, procedures and initiatives.
• Conduct training sessions on diverse topics (on-the-job, refresher).
• Report progress of training to management.
• Assist partners with issue resolution and process improvements.
• Maintain customer-service oriented attitude with front-end partners.

Skills

Organizational skills

Time management

Motivating others

Detail-oriented

Written and verbal communication

Training delivery

Microsoft Office

Education

High school Diploma or GED

HIPAA certification

Food Handler certification

TABC/LACT/AATC certification where applicable

21+ to drive policy compliance

Tools

Microsoft Office

Job description

Brookshire Grocery Company is seeking a Training Coordinator to partner with store management to train and develop staff, onboard new hires, and ensure compliance with company policies and procedures. The role emphasizes delivering effective training across multiple topics and reporting progress to leadership.

Ideal candidates will be organized, detail-oriented, and capable of mentoring partners while maintaining excellent customer service standards.