Retail Training Lead & Sales Coach

Floor & Decor Holdings Inc.; Pleasant Hill (CA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Bonus opportunities & career growth

401k with company match

Employee Stock Purchase Plan

Health, dental, vision, life insurance

Job summary

Floor & Decor Holdings Inc. in Pleasant Hill is seeking a Customer Service/Sales Associate to train Product Sales Specialists and ensure an exceptional shopping experience through strong product knowledge and service.

The role includes greeting customers, assisting with product selections, processing transactions at POS, stocking displays, and maintaining accurate pricing while following safety and company SOPs. Benefits are offered.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service/sales experience or equivalent.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Assist customers with product questions and selections.
• Process customers at checkout using the POS system.
• Stock and tag merchandise displays and create price signs.
• Communicate SOP directions and changes to associates in a timely manner.

Skills

Customer service

Sales experience

Communication skills

Multi-tasking

Education

High School Diploma or GED

Job description

Floor & Decor Holdings Inc. in Pleasant Hill is seeking a Customer Service/Sales Associate to train Product Sales Specialists and ensure an exceptional shopping experience through strong product knowledge and service.

The role includes greeting customers, assisting with product selections, processing transactions at POS, stocking displays, and maintaining accurate pricing while following safety and company SOPs. Benefits are offered.