Retail Training & Customer Experience Lead

Floor & Decor Holdings Inc.; San Diego (CA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Job summary

Floor & Decor Holdings Inc. is hiring to train and develop Product Sales Specialists, ensuring customers receive exceptional service and informed product guidance. The role emphasizes leadership, training, and adherence to safety and retail fundamentals.

Qualifications include a high school diploma or GED and at least 1 year in customer service or sales, with strong communication and multitasking skills for a fast-paced environment.

Qualifications

• 1 year of customer service/sales experience or equivalent education/experience.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Lead and train Product Sales Specialists following company core values.
• Ensure customers receive exceptional service and product information.
• Complete product specialist certification courses and maintain knowledge of merchandise.

Skills

Customer service

Sales experience

Communication

Multi-tasking

Education

High School Diploma or GED

Job description

Floor & Decor Holdings Inc. is hiring to train and develop Product Sales Specialists, ensuring customers receive exceptional service and informed product guidance. The role emphasizes leadership, training, and adherence to safety and retail fundamentals.

Qualifications include a high school diploma or GED and at least 1 year in customer service or sales, with strong communication and multitasking skills for a fast-paced environment.